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Documentation

Browse our comprehensive documentation for detailed guides on using all features of Rescue Agency Manager.

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Video Tutorials

Watch step-by-step video tutorials on how to use Rescue Agency Manager effectively for your team.

Community Forum

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Frequently Asked Questions

Find quick answers to common questions about Rescue Agency Manager

You can reset your password by clicking the "Forgot Password" link on the login page. You will receive an email with instructions to create a new password.

Subscriptions are tied to specific agencies and cannot be transferred. Please contact our support team if you need to discuss special circumstances.

Administrators and users with Membership role can add new members by navigating to the Members section and clicking the "Add Member" button. You'll need to provide basic information for the new member.

Your free trial lasts 30 days (60 days for approved beta agencies). When it ends, you'll need to select a subscription plan to continue using Rescue Agency Manager. Your data will be preserved, but access will be limited until a subscription is activated.

We take security seriously. All data is encrypted in transit and at rest. We use industry-standard security practices, regular security audits, and follow best practices for data protection.

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Contact Support

Need personalized help? Our support team is ready to assist you with any questions or issues you may have.

  • Email Support

    support@rescueagencymanager.com

  • Phone Support

    Available for Large Agency plans

  • Mailing Address

    Rescue Agency Manager
    PMB 303
    3440 Lehigh Street
    Allentown PA 18103

Support hours: Monday-Friday, 9am-5pm Eastern Time

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